I agree that IM should be use in Libraries, it's a good way of communicating with our customers who want to acess information virtually.This is a hip technology that will allow us to communicate with our customers in real time. It is also an interactive style of electronic conversation. It give us privacy as well. There are more people use it now a days with all ages.
It's better than doing e-mail. I probably start using IM once I set my account.
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When you set up your account, please IM me and let's talk further. Thanks for participating in this program.
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